After the player had submitted a complaint to us, we contacted the casino on his behalf. Bruno Casino had claimed that the withdrawal had been processed. The player had confirmed the receipt of his funds, successfully resolving the issue.

С рынками, как и у других букмекеров, все слабо: в основном нашел исходы, статистика попадается крайне позевывать.

The player from Germany is highly dissatisfied with the overall casino experience. After a closer examination, we ended up rejecting this complaint as unjustified.

After several emails and complaints to the casino, his verification had been reset and he was able to redo it, leading to his withdrawals being processed. The issue had been successfully resolved and the complaint had been marked as 'resolved' by us.

The player from the United Kingdom had faced issues with withdrawing a large amount due to alleged account verification problems, despite having previously been able to withdraw without issues. He had reported unhelpful responses from customer support.

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Depositing regularly while making a profit leads to exclusion from VIP program, cashback and all kinds of bonuses

Her account was suspended with her money stuck inside. After a series of exchanges between the player, the casino, this site and the Complaints Team, the casino had clarified that the player's account was verified and she could continue playing and withdraw her winnings. The player confirmed that the issue had been resolved and thanked the team for their assistance. We had then closed this complaint as 'resolved'.

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После того, в какой степени вы зарегистрируетесь, в боковом меню появится ваш основной счет, ваш демо-счет, уведомления в свой черед настройки вашего профиля.

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The player from North Rhine-Westphalia has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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